washing-machines

Clean the lint filter after every wash as the washing machines collect lint during the washing.
If it is not removed, the lint gets accumulated and it may stick on the laundry during next washing or block the drain pipe.

This is because the clothes are not balanced inside the washing tub. When this occurs, please pause the spinning, open the lid and rearrange the clothes. Make sure clothes are distributed evenly in the tub and not tilted to one side only. Please also make sure the machine is installed on a level ground firmly.

This could occur only with the washing machine with drain pump. The drain pump pushes and drains water at the end of washing/rinsing process. When the water is reduces to a certain low level, the noisy sound of rushing water in the drain pipe is heard. it is not malfunction.

This might be due to blockage in the water inlet valve or low water pressure from the tap. If there's no blockage and water pressure is normal, please contact HITACHI service center.

During washing operation, you may see some error codes display on the display control panel.

• C0 - Over capacity - Are laundry overloaded. Pause the machine, reduce load and then restart
• C01 - No water supply, Check the water supply hose and tap - Pause, solve it and restart
• C02 - No water drainage, Check the drain hose on whether was it blocked or damaged - Pause, troubleshoot and restart
• C03 - The door is open, check the lid and lock - Pause, close the cover and restart
• C04 - Cannot spin or dry, was the laundry too heavy or too little, was the laundry stuck on one side, was the machine not level - Pause and correct the deflection‚ reduce or add the laundry. Close the door and restart.
• C06 - The dry filter is blocked, drying cannot finish, clean the dry filter, was water supply cut off
• C08 - The door is open, was there too much laundry - Reduce the washing load‚ close the door and restart
• C09 - Lid lock cannot be unlock - Pause and restart
• C14 - The door lock can be released - Turn off the power and turn on it again for operation
• C16 - The lint filter is not installed properly - After the lint filter is installed‚ press START button to restart it
• C17 - Lint blockage - Press off, clean the filter
• C18 - Spinning rotation speed - Check drain hose for clearance, was there foam - Pause, troubleshoot, restart
• C19 - Excessive drying load - pause, reduce the load, close door and restart
• C20 - Tumbling drum cannot rotate, was there too much load or too much foam - press pause, reduce the load and then restart
• Fd - Pause, balance and rearrange the laundry, restart
• If F0, F1, F6, F8, F9, Fb, FC, FP - pause and restart, if it still does not operate, kindly contact HITACHI service center

Power cut off during operation would result in door lock.
Restart the machine, wait for a while and then the lock would be released automatically when you hear a "click" sound.
And contact the service center if the lock is not released.

a. Clean the drainage area regularly
b. Leave the door open to air for a while after washing.
c. Clothing after drying would be warm and might result in detergent smell. To avoid it, take the clothes out as soon as after washing is completed.
d. Clean your washer tub regularly using tub clean function (tub clean function is optional).

Warm water was used during washing that result in the mist. The mist appears during the drying process which is not a malfunction.

This could be related to the fabric material of the clothing, such as woven or knitted items. We recommend to wash such cloths separately.
To remove the lint, you can try lint remover.

Non Pump model
- Please ensure drain hose is released and lay down on floor so that water can flow out smoothly.
Pump model
- Make sure drain hose is installed following the instruction manual.
If not, it cause not only clogging but affect washing and rinsing process.

Just after start button is pressed, watching machine will be in sensing mode to determine the load, wash time, water level, etc., for optimizing washing process.

During Operation: Door cannot be opened, for safety reason.
After Operation completed: Door will open after the drum is completely stopped.

Top load washing machine (XTV / XWV)

Big Drum （MV/MAE, PV/PAE, SV/SAE） & （TV/TAE, XWV/WV）

Big Drum （SSP/TSP）

a. When washing delicate clothing, put them in washing net.
b. Remove foreign material (soil on cloth/coins/pins on pocket, etc.) from laundry before washing.
c. When you tried to wash knitted cloths, first please confirm if it is OK to wash by washing machine.
And also, please be careful of discoloration. And, it is recommended to put it on the washing net to avoid shrinking.
d. When you wash the cloth with fastener, secure it up before putting on washing machine to avoid damage to other cloths.
e. Put bulky or floating laundry in basket first.
f. Before putting the clothes in the washing tub, clean the heavily stained part such as collars and cuffs using stain remover or spot cleaner.

Check the drain and inlet hose connection. If it is loosen, reinstall the hose.

All leading brand detergents are suitable to use in Hitachi washing machine. Ensure the detergent is appropriate to your washing machine(top loading/front loading), this would be labelled on the detergent packing.

Back side of Washing Machine.