We ask that you read this cookie notice carefully as it contains important information about who we are and how we use cookies or similar technologies on our websites. This cookie notice should be read together with our Privacy Notice which sets out how and why we collect, store, use and share personal data collected through your use of our Sites or otherwise in relation to services that we provide, your rights in relation to your personal data and on how to contact us and supervisory authorities in the event you have a complaint.
Official distributor of Hitachi Home Appliances: Beko A&NZ Pty Ltd ABN 49 152 055 162. We are also a member of the Arçelik Group. More information about the Arçelik Group can be found on Arçelik's website here.
If you have questions about the processing operations of our parent company, Arçelik A.S., you can view their privacy policy here.
This cookie notice relates to your use of our websites at https://www.hitachi-homeappliances.com/au-en/
Throughout our Sites we may include links to third-party websites, plug-ins, and applications. These other thirdparty websites may also use cookies or similar technologies in accordance with their own separate cookie notices. For privacy information relating to these other third-party websites, please consult their cookie notices as appropriate.
We use cookies on our website. A cookie is a small file that is downloaded on your device when you access a webpage on the website. The cookie contains information about you and your visit to our website. Cookies are widely used to make websites work, to distinguish unique users, and learn how users interact with the websites. The table below provides an overview of the cookies we use and why we use them.
The following cookies are essential for the website to function, for example, to secure the website or to provide a service you requested. These are "session cookies" (cookies that expire at the end of each user session) and "persistent cookies" (cookies that stay on your device after your session).
| Cookie name | Purpose |
|---|---|
| sesID | This cookie is used to uniquely identify the user's session on the site and relates the visitor's unique session to server side data. The cookie will expire at the end of the session (when you close your browser). |
| __cfduid | Cookie associated with sites using CloudFlare, used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information. |
| AKA_A2 | This cookie is used for the purpose of facilitating and providing website content, optimizing its efficiency. It does not contain specific user data. |
You can disable these cookies by changing the settings of your browser. Note, however, that if you block the placing and accessing of these strictly necessary cookies, you will not be able to use the website or we may not be able to provide the requested service.
The use of the following cookies enable us to follow users over time to improve the structure of our website and provide more relevant content. The website also use third-party cookies for web analytics purposes (e.g., to manage and improve the performance and design of the website. As these cookies are not essential for our website to function, we only set these cookies with your consent. The website uses session and persistent cookies for these purposes.
| Cookie name | Purpose |
|---|---|
| _gcl_au | This cookie helps us to understand how a user to our website uses the website by generating analytical data. |
| citrix_ns_id_.beko.com_%2F_wlf | This cookie is used to perform server side redirection to reduce the loads on the server. This helps to speed up the loading times of the website. |
| _hjIncludedInSample | Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels. |
| _hjMinimizedPolls | Hotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site. |
| _hjShownFeedbackMessage | This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show. |
| mbox | Cookie set by Adobe SiteCatalyst analytics software - used for measuring the performance of page content using A/B split testing. |
| complianceCookie | This cookie is related with accepting cookies or not. If user clicks "Accept / Continue" on the cookie banner at the footer, this cookie is activated. |
| cache_str | This cookie is used for cache controlling according to user behaviours. |
| refUrl | This is cookie related with which URL'refers user to current URL. |
| Cookie name | Purpose |
|---|---|
| Google Analytics | The website uses Google Analytics in order to track where our visitors come from and what parts of the website they use most. This helps us to make improvements to enhance your experience when using the website. The Google Analytics cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. More info on Google Analytics can be found at https://developers.google.com/analytics/resources/concepts/gaConceptsCookies. |
| This cookie will help deliver our advertising to people who have already visited our website when they are on Facebook or a digital platform powered by Facebook Advertising. More info on Facebook can be found at https://www.facebook.com/policies/cookies/ | |
| Hotjar | Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. In order to get general information about Hotjar and its privacy policy please visit https://help.hotjar.com/hc/en-us/categories/115001323967-About-Hotjar |
| RT | This cookie is used for Sign-in with Linkedin. |
| Bazaarvoice | Bazaarvoice is a 3rd party platform that offers product ratings and reviews written directly by customers, allowing us and our customers to hear the opinions of those who already bought our products. You can have a look at Bazaarvoice's privacy policy here https://www.bazaarvoice.com/legal/privacy-policy/ |
You can block and delete cookies by adapting the settings of your browser. For more information on how to do this, please consult: https://www.allaboutcookies.org.
If you choose to disable our cookies, you will not be able to experience the full functionality of the website.
If you have any questions or comments about this Cookie Policy, please contact us at:
custserv@hitachi.com.au
This Cookie Policy was last updated on 5/10/23.
©Arcelik Hitachi Home Appliances IBC Co., Ltd. . All rights reserved.
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